How to request the service
To request spare parts, you can write to email@example.com or contact the following direct numbers: +39 075 9885521 / +39 348 9038750.
The assistance department does not handle the quotation of spare parts; during an assistance session, if it is necessary to replace any parts, it will still be necessary to send in an email requesting them, to the above email address.
If MCT’s support is required during the installation or replacement of a new part, this must be arranged beforehand by sending an email to the aforementioned service email address.
North America, Mexico & Caribbean parts orders
To order spare parts intended for the North American market, we ask you to contact the MCT Group offices in Florida, where there is dedicated personnel to process your request.
You can contact our Director of Operations,Marianne Johnson, at phone +1 775 3130708 or mobile +1 727 5605414 or send an email to firstname.lastname@example.org